+41 44 269 44 44 Tripadvisor


The room has Swiss and European power outlets. Adapters for other countries are available from the reception desk.

We will gladly keep your hotel room available to you from 2 PM onwards (earlier on request).


There are various banks nearby. Opening hours: Mon - Fri 09.00 AM – 4.00 PM. The closest ATMs are at the Limmatquai.

On request, we will provide you with a bathrobe. Please contact the reception desk.


The reception desk will gladly inform you where you can book rental cars.

We will gladly put a crib/cot in your room free of charge.

A clothes iron/ironing board is available free of charge from the reception desk.

You can use our laptop in the lobby free of charge. (Provided by the reception desk on request)


Please clear the room by 11 AM at the latest (later departure on request).

Put the provided sign on the outside of your room's door if you do not want to be disturbed or to have your room cleaned. If the "Do not disturb" sign is still on the door after 2 PM, your room will only be cleaned the next day.

Please contact the reception desk if you need a doctor.

Main train station: Bahnhofplatz 15, Mon – Sun 07.00 AM – 10.00 PM, phone no.: 0 044 215 44 44
University hospital: Rämistrasse 100, daily, around the clock, phone no.: 0 044 255 11 11

On request, we will provide an additional duvet or a pillow. Please contact the reception desk about this.


The region offers many destinations for excursions. Leaflets are available at the reception desk. We will also gladly advise you in planning and booking of your trips. Bookings must be paid in cash.


What could be done better? We look forward to your rating at www.bwfeedback.com. Only this will enable us to improve every day. Thank you for your support!

The hotel has a fire alarm system. In case of fire, stay calm and leave the hotel at once. The escape routes and emergency exits are marked with the corresponding signs. There is a fire extinguisher on each floor.

The lift must not be used in case of fire. There is an escape plan on your room's door. Please study it on the day of your arrival. In case of fire, call the fire emergency number 0 118.


Please settle your stay at the latest by 11.00 AM on the day of your departure. We accept cash as well as Maestro, Postcard (CH), American Express, CUP, Diners, Euro/MasterCard, JCB, Visa and V-Pay.

Main train station:

Bahnhofplatz 15, open Mon – Sun 07.00 AM – 0.00 AM, phone no.: 0 044 225 42 42
Central: Stampfenbachstrasse 7, open Mon – Fri 07.45 AM – 6.45 PM, phone no.: 0 044 252 44 20


You can purchase stamps from the reception desk.


The train station is about 500 m from the hotel. You can reach it easily on foot in approx. 7 minutes or by taxi in 2-3 minutes. Our reception desk will gladly order a taxi for you.

Zähringerstrasse 21
Zürich, 8001, Schweiz

+41 44 269 44 44